Many companies that are just starting out on the internet are shocked and appalled to find that their reputations have been sullied even before they open their virtual doors. How is this possible? Well, just like in the real world, businesses on the internet can be quite ruthless and they will stop at nothing to prevent a new competitor from capturing market share.
One common tactic of unscrupulous competitors is to plant spurious or calumnious reports on websites or blogs. Can they do this? Of course they can. There are no arbiters for truth and justice on the internet. It is all about who gets the information out there first and how they present it. No, it isnít fair. But there is a solution. Internet reputation management is a popular new service that businesses on the internet can locate for a small fee. What do they do? Ordinarily, these companies will begin by completing an extensive internet search on the business that hires them. During these searches they look for any negative or disparaging information that has been posted anywhere on the web about your company.
They will record all of the websites where this information appears no matter how long it takes, often about a month. After they have located all of the negative information, they will turn to all of the positive commentary and testimonials that have been written about your company. This, in effect, is their ammunition against those that wish to harm your business.
The internet reputation company will then copy these positive reviews and post them right alongside the apocryphal reviews as a simple refutation. Consumers are then free to make up their own minds about which reviewer is being honest.